When and how can I apply for a Return & refund?
If your order is still under "To Receive" tab, please proceed to request for return/refund if you:
- Did not receive the order
- Received an incomplete product (missing quantity or accessories)
- Received the wrong product(s) (e.g. wrong size, wrong colour, different product)
- Received a product with physical damage (e.g. dented, scratched, broken)
- Received a faulty product (e.g. malfunction, does not work as intended)
*Note: If your order is completed, can I still raise return/refund request?".
How do I request for Return / Refund ?
kindly note that you may only raise Return/Refund request after the order has passed Estimated Delivery Date or once the order has been delivered.
- SOON ...